Returns & Exchanges
If you are not satisfied with your purchase from By Parra, you can return your items within 14 days of receipt for a full refund or exchange. All returned products must be in their original, unwashed condition with all tags and packaging intact.
Return Process
- 1.Initiate Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely pack the items in their original packaging, ensuring all signature Parra artwork tags are attached and the product is protected.
- 3.Ship the Package
Affix the provided return shipping label to your package and drop it off at your nearest authorized carrier location.
- 4.Processing & Refund
Once our warehouse inspects and approves the return, your refund will be processed back to your original payment method within 5-10 business days.