Frequently Asked Questions
Everything you need to know about your By Parra order.
When will my order be shipped?
We aim to process and ship all orders within 1-2 business days. Once your package is dispatched, you will receive a tracking number via email.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
What is your return policy?
You can return any unworn and unwashed items within 14 days of delivery. Please ensure all original tags are attached and the items are in their original packaging.
How do I know which size to choose?
Each product page includes a detailed size guide with specific measurements. Our apparel generally fits true to size, but we recommend checking the guide for your perfect fit.
Which payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment methods depending on your shipping country.
Are the colors on the website accurate?
We strive to display our unique color palettes as accurately as possible. However, due to different monitor settings, slight variations in color may occur.